Features

Everything a modern restaurant needs

From bookings to your website, from the floor plan to statistics: Service gives you the tools to run your restaurant, with no commission and no complexity.

Reservation dashboard with floor plan
One platform

Ten features, one tool for the whole service

Pick a feature to see it in Service.

Reservations: Service screenshot

Reservations

Accept and manage bookings from every channel.

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Website: Service screenshot

Website

A website in your image, built from your menus, photos and opening hours, with the Book button built in.

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Tables & Floor Plan: Service screenshot

Tables & Floor Plan

Design your floor plan and manage seating.

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Guest Management: Service screenshot

Guest Management

Build guest profiles and track preferences.

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Communications: Service screenshot

Communications

Keep guests and staff informed automatically.

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Guest Feedback: Service screenshot

Guest Feedback

Measure satisfaction after every visit and grow your reputation.

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Guarantees: Service screenshot

Guarantees

Reduce no-shows with card imprints and booking guarantees.

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Waitlist: Service screenshot

Waitlist

When a service is full, guests leave a request instead of leaving — and you promote them the moment a table frees up.

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Statistics: Service screenshot

Statistics

Covers, occupancy, no-shows, loyalty and satisfaction — across every channel, compared over time.

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Mobile App: Service screenshot

Mobile App

Manage your restaurant from your pocket.

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Key features

Everything you need, from day one

Included from the Standard plan. The website is an add-on, per venue.

Reservations: Service screenshot
Reservations01 / 10

All your bookings, in one place

  • Online booking widget, no guest account needed
  • Walk-ins and phone bookings in the same timeline
  • Services, capacities and rules per service
Website: Service screenshot
Website02 / 10

Your site, connected to your bookings

  • Menus, photos and pages, published every time you save
  • Book button built in
  • Your own domain, translated automatically
Learn more →Add-on · €15 excl. VAT / month
Tables & Floor Plan: Service screenshot
Tables & Floor Plan03 / 10

Your dining room, in real time

  • Drag-and-drop visual editor, with sections
  • Table combinations
  • Real-time table status
Guest Management: Service screenshot
Guest Management04 / 10

Every guest, recognised

  • Guest profiles with visit history
  • Dietary preferences and allergies
  • VIP, tags and GDPR consent
Communications: Service screenshot
Communications05 / 10

Everyone informed, automatically

  • Automated guest emails, included
  • Guest SMS, billed per use
  • Push notifications for the team
Guest Feedback: Service screenshot
Guest Feedback06 / 10

Measure every visit

  • Survey sent after the visit, with a reminder
  • Ratings in 3 categories, plus comments
  • Responses dashboard
Guarantees: Service screenshot
Guarantees07 / 10

Fewer no-shows

  • Card imprint at booking
  • No-show and late-cancellation fees
  • Paid straight into your Stripe account
Waitlist: Service screenshot
Waitlist08 / 10

Full no longer means lost

  • Guests leave a request instead of leaving
  • You promote it as soon as a table frees up
  • Included from the Standard plan
Statistics: Service screenshot
Statistics09 / 10

Your numbers, compared over time

  • Covers, occupancy and no-show rate
  • Peak-hours heatmap
  • Comparison with the previous period and year
Mobile App: Service screenshot
Mobile App10 / 10

Service in your pocket

  • iOS and Android app
  • Push notification for every booking
  • Bookings and floor plan, wherever you are
For every restaurant

Built for every kind of restaurant

Bistro

  • Walk-ins and calls recorded in the same timeline as online bookings
  • Floor plan with real-time table status
  • Waitlist when a service is full
  • Mobile app for the whole team, unlimited members
  • No commission on your bookings
Floor plan with table status

Fine dining

  • Card imprint and no-show fees under your own policy
  • Guest profiles: allergies, preferences, VIP and visit history
  • Satisfaction survey after every visit
  • Guest-facing content translated automatically for your international guests
  • Website in the Nuit theme, designed for fine dining (add-on)
Booking widget asking for a card imprint

Group

  • Multi-location management (Premium plan)
  • 5-level role hierarchy for your teams
  • Statistics across all your channels, compared over time
  • Read-only API and webhooks (Premium plan)
  • One clear price per venue, no commission
Activity statistics

Seasonal

  • Closures and exceptions: your widget updates itself
  • Services and capacities set for each period
  • Monthly plan with no commitment, cancel anytime
  • Widget and website offered in your guests' languages
  • Website taken offline at any time, content kept (add-on)
Closures and service exceptions
Built for service

A modern interface, designed for service

Floor plan with table status

In real time

Table status updates in real time.

Mobile app: floor plan

In your pocket

iOS and Android app, with push notifications.

Guest profile with VIP and allergy badges

Every guest, recognised

Allergies, VIP status and visit history on every profile.

Settings

Your restaurant, your way

Your services, your rules, your team and your website are all set from your settings.

Lunch, dinner, brunch: your services, your time slots and your covers.

Party sizes, advance booking, online booking cut-off.

Who on your team is told about what.

Theme, colour, typography and logo of your website.

Service schedule
Booking rules
Notification recipients
Website Appearance screen: four themes, Bistrot active
For developers

Connect Service to your own tools. Our public REST API — read-only and currently in beta — lets you retrieve your reservations and guests programmatically, while our signed webhooks notify you in real time of reservation, guest, and feedback events. Included at no extra cost.

Read the API documentation

Ready to modernize your restaurant?

Join the restaurants who are taking back control.